PRIVACY POLICY
INFORMATION WE COLLECTWe (and our authorized service providers) collect information supplied by you via the Website, other websites operated by us or any of our Website customer service channels including without limitation on the phone, via email, during Personal Shopping visits. We and such service providers also collect information when you visit our Website, other websites operated by us or from third parties authorized to share your information with us. We and our authorized service providers may collect some of this information even if you are not a registered user or do not place an Order. This information may include: Contact and personal details such as: name, delivery address, phone number, email address, billing and payment information, date of birth, gift recipient details, gender, nationality and Personal Shopping preferences. Website statistical information such as: your location, the URL you use to access the Website, browser or device type/unique fingerprint, your computer’s IP address and domain type, which pages you visited, search terms you entered, items you clicked on Transactional information such as: Orders you placed, items you purchased, date and time of Order as well as Orders you decided not to complete or items you placed in your basket and discarded, preferences you have indicated to us, requested personalization of items. Please note that your full payment card details are captured only for the purposes of processing your transaction and are not stored, sold or rented by us. Your full payment card details are not available to our staff. All card transactions are managed by trusted, certified and legally authorized partners who are responsible for ensuring that your payment details remain secure during the payment process. Where you provide the information of a third party to us, you are confirming that you have their consent to do so.
HOW WE USE THE INFORMATIONWe (and/or the entities or companies listed in the “Who may we share information with” section below) may use your information including for the following purposes:For any purpose associated with the processing or fulfillment of your Order or to provide any service you request from usTo verify and execute financial transactions you make through the Website, including procuring credit checks or performing fraud detectionTo assist you with your customer service queries or provide information you have requestedTo manage your accountTo provide you with a personalized or improved shopping experienceFor analytical or statistical purposesFor marketing purposes including communicating promotional information about us, our partners and our websites, through newsletters and re-marketing ads. This is subject to whether you have opted out of receiving such communicationsTo improve our service offering or WebsiteTo combine it with information we already hold lawfully through other sourcesTo protect our rights, safety or the safety of others including for fraud preventionFor any purpose required by law or regulation
WHO WE SHARE INFORMATION WITHWe may share your information with any of the following:Our group companiesCarefully selected third parties with whom we have a relationship and who may contact you or utilize your data only for reasons pre-agreed with us, including marketingService providers who perform services on our behalf, such as: payment processing, information technology, Website maintenance, surveys and market research, warehousing and logistics, couriers, advertising and marketing or any service required to process your OrderOur professional services providers such as: legal, audit, financial and insurance advisersAny assignee, successor operator or prospective purchaser of the Website or of usAny legal, regulatory, law enforcement, government or municipal bodies. Any gift recipient or provider of any warranty in relation to your Order CONTACT US If you have any queries about this Privacy Policy, you can contact us using any of the following methods: by calling us on: +966550 506386 or by emailing us at info@laylamoussa.com. PROTECTING YOUR DATA Information you provide to us via our Website is stored on secure servers. Any payment transactions carried out through our Website will be encrypted using Secure Socket Layer technology. It is your responsibility to keep private information, confidential. We have implemented various steps to safeguard the integrity of our information technology infrastructure, including by implementing authentication, monitoring, auditing, and encryption technology. Security measures have been integrated into the design, implementation, and day-to-day operations of the Website as part of our continuing commitment to the security of electronic content and the electronic transmission of information. Despite such efforts, generally the transmission of information via the internet is not completely secure and its security can never be guaranteed. Any transmission of data via our Website is therefore carried out at your own risk. Your data may be transferred to, and stored in or outside, Saudi Arabia. In submitting your data to us and using our Website, you acknowledge that your data may be sent to countries with differing levels of laws in the field of personal data protection. We require all third parties to whom any personal data is disclosed to keep it secure, treat it as confidential and use it only for the purposes agreed with us.